Bank. Russia.

The queue. One woman is doing too many operations at once.
Two women next to me right 50 cm behind her are telling her off.
'Sorry, it is not good what you are doing' - me. What happened next told me they didn't hear this.
My 1st time 'telephone paying'.
'Oh, young lady, you have to write here and here, and one more thing. Good!' - those women.
Willing to help. Kindness from the bottom of the heart.
WHY?!
WHY evil and kind. Both sincerely. 1 minute between each.
Me involved. I am the same. Or I will be the same. Or I won't.
People in queue talk to each other as if they are close fellows for ages. They discuss children, life problems, even money.
There was one queue to two windows, separating in the very end.
"WHY the hell one queue to two windows!" - screams one man.
Another screams back : " Do you care?! It's fine!"
-Nope! Soon, the more people will be here, the more the queue will be outside!
- Not many people are here! So do you care?
- Yes, I do. One queue and 20 people in it and you have a feeling there're a lot of people! When two queues and 10 people in each, you have a feeling not many people are in a queue and your Soul is so happy!!
- It doesn't matter!
- No, your Soul is so happy when..... Soul is happy when it's this way!
- Stop it, men! Found time!! - old lady...
Typically Russian...
I would say I hate it, if there wasn't a phrase " And your Soul is so happy! " ... There is something very important about it. And I do not know why..

PS: Right now I called the police. I hate little Russian Idiots on motorcycles driving in yards at 4 a.m.!!! I thought the dispatcher would piss me off, but the woman claimed the policemen will check it now. I had to tell her my surname. So it's good I'm changing it tomorrow =)
PS2: 20 minutes passed after my call. Here comes a peaceful morning.